Refund / Cancellation Policy

Cancelling Arrow Resorts is as fast and easy as booking.

Before Check In

24 Hrs. or more prior to check-in time – Free Cancellation (Refund 100%)

Less than 24 Hrs. before the check-in time – Refund 100 % Hotel booking charge, extra charge not refundable.

Standard Rate:

The cancellation is free of charge 10 days prior to the date of arrival, after this time we charge you 20% of the room rate as a cancellation fee if we could not sell the room more.

Non-Refundable Rate:

For the non-refundable bookings are no cancellations or changes possible. In case of a cancellation, 90% of the total amount will be charged as a cancellation fee.

Group booking (2 rooms and more):

Guests booking more than 2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 10 days before the date of arrival, no fee will be charged. If cancelled or modified later or in case of a no-show, 90% of the reservation will be charged.

Important information:

- Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

- Please inform us in advance of your expected arrival time. You can use the Special Requests box when booking, or contact us directly with the contact details provided in your confirmation.

How to Cancel Your Booking-

You can cancel your booking using our website or mobile. You can also email us at support@arrowresorts.com to cancel your booking. The applicable refund amount will be credited to you within 10 working days.

Cancel through Phone No +91 99126 55559, 99127 55559